Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer free shipping on all orders within the US. There are no additional delivery charges.

Which payment methods are accepted in the Online Shop?

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All transactions are processed securely.

How long will delivery take?

Our handling time is 1-2 business days. Once shipped, standard delivery takes 3-5 business days. This means you can expect your order to arrive within 4-7 business days from the date of purchase.

How secure is shopping in the Online Shop? Is my data protected?

We use industry-standard SSL encryption to protect your personal and payment information. Your data is never shared with third parties, and we comply with all relevant data protection regulations.

What exactly happens after ordering?

After placing your order, you’ll receive an order confirmation email. We’ll process and ship your order within 1-2 business days and send a shipping confirmation email with tracking information once your items have been dispatched.

Do I receive an invoice for my order?

Yes, an invoice is included in your order confirmation email. You can also access and download your invoice from your account page on our website at any time.

Send us an email

admin@mcgwestern.com